Insights categories - developing your advice business
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Developing your advice business

Raising the bar on service excellence

In today’s world, service excellence is a commodity we can collectively harness to build trust with clients and enrich their lives. In honour of Assistants’ Day, Nomi Bodlani, head of Strategic Markets, recently hosted a webinar with distribution development specialist, Nicholas da Silva, and Carey-Anne Grant, a team leader in the Investor Services team, who shared insights into the latest developments we have made to the Allan Gray Online platform and our suite of service solutions. Dr Valerie Young, widely recognised as a global expert on impostor syndrome, discussed valuable strategies for building self-confidence and overcoming the barriers that hold us back. Watch the 63-minute recording below.

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