Adviser Services

Approach Administration has provided highly successful administration to financial advisers for over 15 years. We have been instrumental in many Financial Advisory Enterprises. We provide access to a team whose administration experience combined is over 50 years, with specialised department heads for each product namely; risk, investment, health and short-term. With Michelle at the forefront leading, mentoring and motivating a team to get things done; Approach ensures peace of mind for advisers. We are well connected in the industry and our integrity, honesty and sense of humour is steering Approach Administration towards being the dependable partner an adviser needs.

Compli-Serve was authorised by the Financial Services Board as a compliance practice in 2003 (license number CO194) and provides compliance related services across a wide spectrum of the financial services sector including insurance brokers, financial advisers, asset managers, hedge fund managers, private equity funds auditors and call centres. We have offices in Cape Town, Pretoria, Durban and Bloemfontein with a satellite office in Port Elizabeth. We are actively involved in the local financial services industry via various initiatives and acts as the compliance judge for both FPI Planner of the Year Competitions. Whatever the size of your business, we offer a range of efficient, cost effective services and solutions backed by a national network of experienced and professional staff.

Crux Consulting is based on a family practice where we concentrate on a core group of clients who understand us, our value system and our model. Crux has developed a business solution that will assist financial advisers integrate their compliance obligations into their business process. The Crux team has 20 years collective financial planning, compliance and legal experience. We work strategically with likeminded professionals where we leverage off a wider knowledge and experience base in practice management, financial planning and compliance.

Moonstone Compliance and Moonstone Information Refinery form an independent support network for financial services providers and other industry stakeholders. We add value by providing vital, practical support services to all levels of financial advisers and institutions, helping them manage FAIS and FICA compliance related risks to ultimately benefit all consumers of financial products. Our services include compliance, licensing (FAIS and CISCA), training, providing the regulatory examinations and information refining.

We’re Currencies Direct, one of the first non-bank, foreign exchange payment specialists. We have a presence all around the world and over 20 years experience. An international footprint allows us to provide specialist foreign exchange services for the majority of currency pairings, 24 hours a day. Along with this, our unique approach to providing professional exchange and international transfer services aligns us with a premier private banking philosophy.

We understand that behind every currency transfer there is a story that matters to you, which is why you are our most valuable currency. We value you. As one of South Africa’s largest and truly independent specialist foreign exchange providers, we pride ourselves on giving clients access to the best service and pricing in the market. To register, please complete our short, paperless, Personal Registration.

If you’re thinking of investing abroad, we’ll help you maximise the foreign currency available to invest, so your money goes further. With preferential wholesale pricing terms, we typically save individuals between 1% and up to 3% on retail exchange rates offered by the banks – a typical saving of between R10,000 and up to R30,000, per R1million sold. Furthermore, with our “Better Price Promise” we guarantee to beat any live comparative quote, so you can always be assured of a saving from Currency Partners.

Global foreign exchange provider offering a one-stop shop solution to independent financial advisers moving money into and out of South Africa. Our company offers the following benefits: free SARS tax clearances in 1-2 days, great exchange rates, no international transfer fees, free countrywide courier service. We offer a quick, easy and hassle-free experience for clients ensuring that money can be transferred overseas at the very best exchange rates and lowest costs on the market.

Founded in 2003, Incompass Financial Solutions provides a tailor made forex solution to the IFA market that combines state of the art technology with a service for profit philosophy. We are able to assist with all money transfers both in and out of South Africa as well as providing a valuable resource for all your foreign exchange questions.

We are fully licensed by the Financial Services Board and Reserve Bank, and, in what we believe to be unique within our industry, additionally hold ISO 9001 and 27001 certification. We overachieve on our promises and commit to providing a money transfer service where all stakeholders experience a first class service.

TSA offers group risk solutions underwritten by four of the country’s leading employee benefit insurers, namely Sanlam, Old Mutual, Capital Alliance and Hollard, to independent financial advisors around the country. In an industry of generic and intangible products TSA differentiates itself by providing faster turnaround times and more personal service. Our aim is to make group risk a hassle free experience for our brokers by combining the benefits of a service specialist with the products of four market leading insurers.

Jigsaw offers a full range of Group Risk products from leading insurance companies with sustainable rates from the outset. We offer you our specialised Risk and Product knowledge. We will provide you with Training on Group Risk Products as well as Underwriting guidance from quote stage. Jigsaw will also negotiate on your behalf to ensure the best terms and conditions. Your portfolio is managed by one specialised and dedicated team and all queries are escalated via Jigsaw underwriting managers, with no need to deal directly with Insurance companies.

Allegiance Consulting is a company of legal and business analysts specialising in the field of financial planning that has been operating in the South African market since 1999. We offer call centre, e-consulting and face-to face-support on financial planning matters in the financial services industry offered by a team of experienced legal consultants.

Specialists in financial services law, with a specific focus on FIAS, FICA and related Acts. Legal support that you can implement practically in your business. Our value proposition is legal expertise with practical experience in the financial services industry.

We are a boutique consulting firm with multi-disciplinary professional legal, tax and financial skills and experience in the financial services sector. The managing director is Advocate Tony Davey who obtained his BA and LLB degrees at the University of Natal. He subsequently completed an Honours Degree in taxation at Wits, a Masters Degree in Commercial Law at UNISA and Post-Graduate Diploma in international tax at RAU.

Tony is an admitted Advocate of the High Court of South African (1982), a Chartered Secretary (FCIS) and a registered and qualified Master Tax Practitioner (SAIT).

We follow a client-centric approach and look to embed this principle in the work we do. We value relationships with clients who are like-minded, and look to put the interests of the end investor first. Clients look to us for independent advice and insights into how they can advance their businesses, and we assist them in implementing these changes. We have a wide network of industry relationships who we can call on to assist in delivering effective solutions for clients.

We have a passion for and specialise in the Financial Advisory industry and understand the challenges and focus-areas of the industry. We provide structured solutions linked to a range of flexible strategic business development tools, programs and resources to enable our clients to fulfil their stated business vision and personal objectives. Encore SA have been active in South Africa for 12 years and have worked with in excess of 2000 South African advisers as well as many of the nation’s financial institutions with the purpose of creating a more professional financial services industry.

We follow a client-centric approach and look to embed this principle in the work we do. We value relationships with clients who are like-minded, and look to put the interests of the end investor first. Clients look to us for independent advice and insights into how they can advance their businesses, and we assist them in implementing these changes. We have a wide network of industry relationships who we can call on to assist in delivering effective solutions for clients.

We have a passion for and specialise in the Financial Advisory industry and understand the challenges and focus-areas of the industry. We provide structured solutions linked to a range of flexible strategic business development tools, programs and resources to enable our clients to fulfil their stated business vision and personal objectives. Encore SA have been active in South Africa for 12 years and have worked with in excess of 2000 South African advisers as well as many of the nation’s financial institutions with the purpose of creating a more professional financial services industry.

Web-based application and administration system information can be accessed electronically. Experience in presenting risk management workshops claims settling authority up to a certain amount which ensures speedy claims settlement. In addition to professional indemnity, we can offer fidelity and directors' and officers' liability. Reduction in premium when the independent financial advisers attend a risk awareness workshop presentation.

Legacy Fiduciary Services specialises in the administration of deceased estates and trusts, estate planning and the drafting of wills and providing related commercial legal services. We are a BEE company providing services to various institutions and individuals. Our aim is to add value to clients by providing them with a range of trustee/executor and corporate services. This field can often be complicated and confusing for lay persons, and at Legacy we strive to provide practical solutions and to make things simple and easy to follow. Our view is that the whole family should gain an appreciation of the processes involved.

Sentinel International is one of the very few independent advisory services companies that still specialises purely in fiduciary services. We do not provide financial advice or market financial products. Our philosophy is to work together with the financial adviser to provide focused, tailor-made estate planning solutions to individuals and families. Our services include estate planning, trusts, reviewing existing trusts, professional trusteeship, trust accounting, personal tax, drafting of local and international wills and winding up deceased estates.

The Clermont Group is an owner-managed fiduciary services business with presences in Switzerland (Geneva), the British Virgin Islands, the United Kingdom, Mauritius, Cyprus and the United States of America (Delaware). Clermont provides bespoke wealth solutions for families, investors, institutions and entrepreneurs. Founded in 1996 by U.K. based S.A. Chartered Accountants, we are independent and free from shareholder interference or conflicts of interest. We therefore do not provide investment advisory or asset management services or products. This independence allows us to uncompromisingly put our clients and the wealth managers who serve them at the heart of our commercial relationships.

Etude provides regulatory risk management services to a wide variety of small to medium sized businesses across all pieces of legislation including FAIS, FIC, POPI, PAIA, NCR, CIPC and CIS. We offer:

• Regulatory Assistance (including all statutory returns, profile changes and regulator interactions)
• Compliance Monitoring (including all sampling and assessments)
• Independent Audits
• Awareness Training

We follow a client-centric approach and look to embed this principle in the work we do. We value relationships with clients who are like-minded, and look to put the interests of the end investor first. Clients look to us for independent advice and insights into how they can advance their businesses, and we assist them in implementing these changes. We have a wide network of industry relationships who we can call on to assist in delivering effective solutions for clients.

The FinaMetrica risk profiling system is a quick and user-friendly way to gain a more insightful understanding of clients' financial risk tolerance, attitudes, values, motivations, preferences and experiences, and to meet common and statutory law, know-the-client and duty-of-care obligations. Our focus is on the psychological factors relevant to financial decision making in terms that are meaningful to individuals and advisers. The system offers previously unattainable levels of validity, reliability and accuracy in risk tolerance assessment.

The adviser collects the information for the planner, and submits the information to the Allegiance Technical Centre. Allegiance para-planners then prepare a report on (1) estate plan, (2) investment plan, or (3) business assurance plan and submits it back to the financial intermediary. The intermediary saves time and can focus on selling. 

atWORK provides a web based software service to South African financial advisers. The system is powerful and yet simple and efficient to use. It features a range of risk and investment planning tools. Client communication and documentation is managed by atWORK and all the 'IT stuff' like back up and security are managed by the atWORK data centre, leaving you free to run your business and maintain the relationship with your clients.

The Elite Wealth Solution enables the financial adviser to consolidate product information from various providers onto one platform. The reporting tool also enables the financial adviser to report on an individual client, or prepare a consolidated report for a group of clients e.g. an individual client, spouse and a trust. An all-in-one solution is provided including CRM, financial planning tools, workflow, document storage etc.

We understand that technology and operational automation are not core business focus areas for financial advisors. We’re able to offer our collective experience and familiarity with industry software solutions in order to ease the pain of choosing, learning, implementing and maintaining systems that best suit a practice’s unique needs. Our experience spans multiple software products across the South African market.

WorkPool is a world class practice management system, where all resources collaborate within one business system managing all service delivery within the practice. WorkPool increases operational ability, drives productivity and reduces business risk. WorkPool offers a highly configurable data base, task and activity management, work-flow, integrated email and SMS, version control of documents and CRM capacities including bulk email and SMS marketing to a profiled group of clients. You can elect a fully maintained cloud solution or a standalone server within your own environment.

Commspace is a sophisticated, cloud-based commission tracking system specifically developed for independent financial advisers in South Africa. It handles revenue spanning Life, Investment, Employee Benefits, Medical and Short-Term.

The strengths of the system include automated data capturing, comprehensive split commissions management and actionable business intelligence. Our platform is underpinned by our mantra of “Simplicity and ease of use”, our fully-managed onboarding service and outstanding support.

We provide a suite of tools to get transactions completed faster and lessen administrative overhead for your practice. We allow your clients to sign a document anywhere and at any time, saving you time and allowing you to focus on your business Documents are signed in minutes/hours instead of days/weeks. For tedious admin such as Section 14 fee renewals, we provide an automated solution to get renewals signed quicker, without the administrative overhead currently required. All documents are stored securely in the cloud. We take your business a few steps closer to being paperless.

WORK.THAT.MATTERS. gives hands on support, helping Financial Planners integrate Asset-Map and the Heart, Head and Hand (HHH) philosophy into their practices and their relationships with clients. We’re only happy once HHH is a deeply embedded part of every interaction with every client.

The Asset-Map solution supports the HHH values by providing a full range of data collection, analysis and reporting tools to build a comprehensive financial plan and record of advice, bespoke to the planner or practice houseview. The output is presented in a client-friendly way showing their current and desired financial situations and the actions needed to take them from where they are to where they would like to be.

Allegiance Consulting is a company of legal and business analysts specialising in the field of financial planning that has been operating in the South African market since 1999. We offer call centre, e-consulting and face-to face-support on financial planning matters in the financial services industry offered by a team of experienced legal consultants.

VideoSign is an internet video meeting and signing service. It allows financial advisors to engage and transact with their clients online. With robust compliance and engagement flexibility features the service ensures that advisors manage the advice process, close more business and improve customer satisfaction.

IRESS Wealth Management is the principal supplier of share market and wealth management systems. We produce innovative, sophisticated online and desktop solutions and are committed to on-going product expansion and enhancement. We offer software for all aspects of financial planning including portfolio management, client relationship management and insurance solutions. Our development and support teams are located in the major finance districts in order to meet and exceed client expectations, in respect of technology, product and above all, service.

Our team of national recruiters and specialists are exceptionally accomplished and technically sound to deliver a superior end to end recruitment service to FSP’s. Some of the roles that we focus on and specialise in is: CEOs and MDs, CFAs and CFPs, regional and sales managers, key individuals, national sales managers, general managers, compliance positions, directors, underwriters and claims staff, personal and commercial short-term advisors and staff, technical brokers, financial planners and wealth managers, offshore investment specialists, paraplanners, financial advisor assistants, back office and support staff, business development consultants, call centre staff, estate planning and fiduciary support.

Branding is a constant channel of communication between you and your clients, sending a message about who you are and what you stand for. It is the face of your company. At Liquid Edge, we believe your brand should accurately communicate and represent your company. Some of our branding tools are corporate identities, large-scale design, stationary, package design and newsletters. We make sure your vision, philosophy and goals are designed into your brand - maximising your business potential.

Tag 8 is in the business of change, we are dedicated to helping companies grow through marketing and innovation. Because the purpose of business is to create a customer, the business enterprise has two—and only two—basic functions: marketing and innovation. Marketing and innovation produce results; all the rest are costs.

Your brand identity is your company's public face; therefore it should make an impact on your potential clients. Creating a memorable first impression is what our team here at ThinkTank does best - and at the best price! Our creative designers are the best in their field and look forward to designing your unique logo, stationery, brochure, website, annual report, signage, packaging or anything else. If you can dream it, we can design it!

We help financial advisors have better conversations with their clients - online. We design brand stories and logos, write blogs, build websites, design email campaigns and offer training to help planners optimally use their online brand and communication strategy to build and sustain their client relationships.

We have been working with various role players in the financial advice industry since 2012.

We have knowledge and experience in both the financial and marketing industries and are in the unique position to merge the love of art, words, finance and IT into an inspired service designed to help financial planners increase performance by communicating more effectively with their clients. We believe that interactive communication, leveraged by the right technology, is key to growth in the industry.

We specialise in the custom development of client-centred online communication and marketing solutions. This includes the custom development of interactive website functionality, mobile application development, social media integration, SMS tools and newsletters. Firstly, we identify the specific needs of your business after which our team will brainstorm innovative ideas to bring your business closer to your target market. Finally, our team will implement these innovative ideas by means of custom online solutions, helping your business grow forward.

Each company or individual we work with is unique and we take the time to understand what makes you and your company successful. The ThinkTank team will empower you to establish lifelong relationships with clients by helping you effectively communicate company information to clients via brilliant designs. We can assist you with online marketing campaigns, corporate identity development, through-the-line advertising campaigns, PowerPoint and Flash presentations. We focus on delivering you the right solution, on time and within your budget requirements.

We help financial advisors have better conversations with their clients - online. We design brand stories and logos, write blogs, build websites, design email campaigns and offer training to help planners optimally use their online brand and communication strategy to build and sustain their client relationships.

We have been working with various role players in the financial advice industry since 2012.

We have knowledge and experience in both the financial and marketing industries and are in the unique position to merge the love of art, words, finance and IT into an inspired service designed to help financial planners increase performance by communicating more effectively with their clients. We believe that interactive communication, leveraged by the right technology, is key to growth in the industry.

Tag 8 is in the business of change, we are dedicated to helping companies grow through marketing and innovation. Because the purpose of business is to create a customer, the business enterprise has two—and only two—basic functions: marketing and innovation. Marketing and innovation produce results; all the rest are costs.

We are dedicated to creating an impressive online identity that sets you apart from your competitors, while you reap the rewards. After your consultation meeting with our web experts, we create an online strategy that best represents the heart of your business. Our team will use the latest web technologies and creative tools such as web development, content management, search engine optimisation and graphic design to create a tailor-made web solution that will enhance your business.

ThinkTank will help you to make your website sell. Your website may be the main line of communication between you and your clients. Even if you don't conduct all of your business through your website, it may convince clients to choose you over a competitor. ThinkTank will enable you to create an effective online marketing presence that turns your website into a platform that entices visitors to become clients.

We help financial advisors have better conversations with their clients - online. We design brand stories and logos, write blogs, build websites, design email campaigns and offer training to help planners optimally use their online brand and communication strategy to build and sustain their client relationships.

We have been working with various role players in the financial advice industry since 2012.

We have knowledge and experience in both the financial and marketing industries and are in the unique position to merge the love of art, words, finance and IT into an inspired service designed to help financial planners increase performance by communicating more effectively with their clients. We believe that interactive communication, leveraged by the right technology, is key to growth in the industry.

Tag 8 is in the business of change, we are dedicated to helping companies grow through marketing and innovation. Because the purpose of business is to create a customer, the business enterprise has two—and only two—basic functions: marketing and innovation. Marketing and innovation produce results; all the rest are costs.

In-depth, detailed and holistic analysis and application of financial planning law and principles as they apply to conceptual, tax, insurance, compliance modules within the financial planning body of knowledge.

The seminars will cover, in detail, the qualifying criteria on which the exams are based. The seminar will focus on the interpretation and understanding of all the required outcomes and relevant legislation. The seminar will also cover how to read the law, study tips and exam techniques.

Moonstone Compliance and Moonstone Information Refinery form an independent support network for financial services providers and other industry stakeholders. We add value by providing vital, practical support services to all levels of financial advisers and institutions, helping them manage FAIS and FICA compliance related risks to ultimately benefit all consumers of financial products. Our services include compliance, licensing (FAIS and CISCA), training, providing the regulatory examinations and information refining.

Our team of national recruiters and specialists are exceptionally accomplished and technically sound to deliver a superior end to end recruitment service to FSP’s. Some of the roles that we focus on and specialise in is: CEOs and MDs, CFAs and CFPs, regional and sales managers, key individuals, national sales managers, general managers, compliance positions, directors, underwriters and claims staff, personal and commercial short-term advisors and staff, technical brokers, financial planners and wealth managers, offshore investment specialists, paraplanners, financial advisor assistants, back office and support staff, business development consultants, call centre staff, estate planning and fiduciary support.