Article
Fraud prevention and cybersecurity

Tips to improve your online security

Protecting your personal information is critical to avoid becoming a victim of cybercrime. Many internet users overlook basic aspects of their online security, leaving their online accounts vulnerable to criminal syndicates. Werner Lunow shares some of the simple things that all investors can do to secure their Allan Gray Online accounts.

Online interactions touch every aspect of our lives – from keeping track of our health and fitness, to managing our finances, purchasing groceries and attending meetings. While the ability to leverage online tools has made our lives more efficient, it has also created new avenues for criminals to prey on unsuspecting victims.

In light of this, at Allan Gray, we are constantly researching the latest fraud trends and cybersecurity threats to ensure that our clients’ online accounts and transactions are secure. But individuals also have a critical role to play: Compromised personal details are the easiest avenue for cybercriminals to gain access to their victims’ accounts. By taking a few simple precautions, you can enhance the security of your online information. 

Access to your device and security upgrades

You should restrict access to any devices that you use to log into your Allan Gray Online account, banking apps and other financial platforms:

Verification and passwords

We strongly recommend that you make use of two-step verification to add an extra layer of security to your account. With this enabled, you will receive a one-time password (OTP) to your mobile number or email address that you will need to enter in addition to your normal password when you log in. If you do not currently have this enabled, we may enable it on your online account without prior notice to help ensure that your account is secure. Password security is paramount:

If you suspect that your email or Allan Gray Online account has been compromised, you should change your password immediately.

Allan Gray website and Allan Gray Online notifications and emails

There are simple ways you can keep safe when transacting with us:

Learn how to avoid phishing scams

Sophisticated scammers often try to impersonate financial services providers in an attempt to get hold of your personal information. You should always be alert when interacting with emails that seem unusual or request you to take any kind of action:

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The financial services, products or investments referred to on this website are not available to persons resident in jurisdictions where their availability or distribution would contravene local laws or regulations and the information on this website is not intended for use by these persons. This website is for information only and does not in any way constitute a solicitation or offer by Allan Gray Proprietary Limited or any of its associates or subsidiaries (collectively “Allan Gray”) to buy or sell any financial instruments or to provide any investment advice or service.

By selecting one of the countries below I confirm that I have read and understood the above and that:

(a) I am not a South African citizen; or 
(b) I do not reside in the Republic of South Africa; or 
(c) I am not otherwise a person to whom the communication of the information contained in this website is prohibited by the laws of my home jurisdiction; and 
(d) I am not acting for the benefit of any such persons mentioned in (a),(b) and (c) and 
(e) I confirm that any investment with Allan Gray is based on my own initiative and not due to any offer or solicitation by Allan Gray.